Terms and Conditions

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Please read the following Terms and conditions very carefully as they affect your use of the Website and your rights.

1.1 Your use of the Website

A. Your use of the Website is subject to these Terms and Conditions together with any more Specific Terms we may draw your attention to before you purchase any products from the Website.

1.2 Definitions

1.3 The following definitions apply

A. "Consumer" shall have the meaning ascribed in section 12 of the Unfair contract Terms Act 1977.

B. "Terms and Conditions" means these terms and conditions

C. "Specific Terms and Conditions" means the Specific terms and conditions tailored to cover any product or service that you may purchase through the Website, and which take priority over these Terms and Conditions to the extent of any conflict between them.

D. "Web site" "Website" or "Site" means the website you are browsing when you clicked on a link to these General Terms and Conditions, including all subsidiary pages.

E. "we" or "us" or "ourselves" refers to the organisation whose name is identified to you on the Website. Please note that because these Terms and Conditions apply to more than one Web Site, references to "We" or "Us" in there Terms and Conditions means the company, partnership, or other organisation that is identified on the home page of the Web Site you were browsing when you were referred to these Terms and Conditions.

F. "Within 24 hours" or a "24 hour service" means the service will be delivered no more than 1 working day after purchase and submission of all required information. If purchased on a Friday or the day before a UK public holiday, the service will be delivered on the next available working day.

1.4 Information Contained on the Web site

A. While we take all reasonable care to ensure that the information contained on the Website is accurate and up to date, we make no representations, warranties or undertakings about any of the information content or materials provided on the Website (including, without limitation, any as to quality, accuracy, completeness or reliability).

B. All material on the Website is provided for information purposes only and does not constitute legal, accounting or other professional advice, and it must therefore not be relied upon as such. You should arrange your own advice from a qualified party before acting in reliance on any of the information, or purchasing any of the products or services, available on or from the Web Site.

C. We remind you that the company is not responsible for the results of Operations, decisions on which were made by the Client based on analytical materials, recommendations, information about technical capabilities, notifications about the market situation, trading signals provided by the company and / or by third parties.

1.5 Updates and Changes

A. The Website is being updated and improved on an ongoing basis. We reserve the right to change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that we shall not be liable to you for any such change or removal; and

B. Changes to these General Terms and Conditions or to the Specific Terms and Conditions may be made at any time and your use of the Website, or the purchase of products or services, are subject to any such changes. You agree to check to see if any changes have been made to the General or the relevant Specific terms each time you visit the Website or purchase products or services from it.

1.6 Exclusion of liability to you from the use of the Web Site

A. The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

B. Any and all liability to you that may arise from your access to and use of the Web Site, whether due to negligence, breach of duty or otherwise, is excluded to the maximum extent permitted by law.

C. No warranty is given that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Web Site or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

D. We are not responsible for the content of other Websites that link to the Website, nor are we responsible for the content of any Website to which links are provided from the Website. Links to other sites are provided purely for your convenience and do not imply that we approve of those sites.

E. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of ourselves for death or personal injury as a result of our negligence or that of its employees or agents.

1.7 Copyright and trade marks (Intellectual Property)

A. The copyright in all materials on the Website, including their design, layout, text, graphics, photographs and the source code and software belong to their respective owners. Trade marks (whether registered or not) company names and the like are the property of their respective owners.

B. You are licensed to view and temporarily store Website pages and their content in your browser’s temporary cache, and also to print out for reference a single copy for non-commercial purposes and off-line review. You may not sell or re-sell anything available from the Website, save to the extent expressly permitted pursuant to any product or service purchased by you from the Web Site where such permission is either expressly given or is a necessary attribute of the product or service concerned.

1.8 Force Majeure –supply of goods or services ordered through the Website

A. In connection with the supply of any goods or services ordered by you through the Website, we shall not be liable for any delay or failure to perform any of our obligations if the delay or failure results from events or circumstances outside our reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire or failure of any communications, telecommunications or computer system, and we shall be entitled to a reasonable extension of our obligations to you (to the extent we owe any such obligations) should a force Majeure event occur.

B. If a Force Majeure event to which this clause applies shall occur, we agree to notify you as soon as practicable. If the Force Majeure event continues for more than 14 days, either party shall have the right to cancel the agreement and where services have been paid for in advance but have not been rendered, you will be entitled to a refund from the date of cancellation for all such services.

1.9 Username and password

A. The website may provide the facility to register in order to gain enhanced access privileges or in order to purchase products or services. If you register, it is your responsibility to maintain the confidentiality of your password. On no account should you disclose your password to anyone else. You agree to indemnify and hold us harmless for any loss or damage we may incur resulting from breach of this clause.

1.10 Data Protection

A. We take our obligations of confidentiality and the protection of your personal data very seriously. We will not, therefore, sell or make your data available to any third party without your prior consent, except for the following limited purposes:

Records of personal data obtained for the purposes of the prevention of money laundering and terrorist financing are processed and kept in accordance with the principles of the Data Protection Act 1998 and shall not be further processed in a way that is incompatible with those purposes. The Money Laundering Regulation (MLR) also gives various governmental or regulatory authorities (such as the HMRC, FCA and the NCA) rights to request access to such information and other relevant records for inspection. By accepting these terms and conditions you give consent to the disclosure of this information.

B. You may amend any information provided to us as part of registration on the Website at any time.

1.11 Cookies

A. Cookies are small data files that are stored locally on your computer and which enable us to tailor your experience in using the Website. Accounts and password information may be stored in cookies. The Website uses cookies, and you are deemed to consent to the use of cookies by using the Website. You can turn off the use of cookies in your Web browser. Please consult the help files for your browser for more information.

1.12 Terminating the use of the Website

A. We may withdraw or suspend your right to access or use the Website at any time, without prior notice and without providing any reason.

1.13 Waiver

A. No waiver by us (whether express or implied) in enforcing any of our rights shall prejudice our right to enforce such rights in the future

1.14 General

A. If any provision of these Terms and Conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions shall not be affected

B. In the event of there being any conflict between these Terms and Conditions and the Specific Terms and Conditions that apply specifically to the purchase of certain goods or services through the Website, the Specific terms and Conditions shall prevail.

C. No person who is not a direct a party to any agreement covered by these General Terms and conditions shall have any right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Agreement.

D. Where you are a consumer, you have the right to cancel and contract for the provision of goods or services, by notice in writing, at any time before seven working days have passed from the day after the contract was made. If, however, we have started to perform our side of the contract before you exercise your right to cancel, then the right to cancel is lost.

E. The West East European Incorporation Ltd is eligible for referral fees from certain partners where lead information generates new business for those partners.

1.15 Notices

A. This clause applies where these Terms and Conditions or the Specific Terms and Conditions provide expressly or by implication for the service of notices.

B. any notice required to be given under our Agreement with you or in connection with the matters contemplated by it shall, except where otherwise specifically provided, be in writing in the English language.

C. Any such notice shall be addressed to the usual business address of the other party and may be:

D. sent by electronic mail, in which case it shall be deemed to have been given when despatched, subject to confirmation of uninterrupted transmission by a transmission report provided that any notice despatched by electronic mail after 17.00 hours on any Business Day or at any time on a day which is not a Business Day shall be deemed to have been given at 08.00 on the next Business Day.

1.16 Governing law and Jurisdiction

A. Your use of the Website and the purchase of any products or services from it are governed in accordance with the laws of England and Wales.

B. The English courts shall have exclusive jurisdiction over any dispute or difference whatsoever arising out of or in connection with your use of the web site or the purchase of any products or services from it.

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2.1 Definitions

A. "WestEast Inc.", "we", "us" or "ourselves" means  a division of The West East European Incorporation Ltd whose registered office is at 20-22 Wenlock Road, London, N1 7GU.

B. "Account credit" can be purchased by the customer or added to the customer's account by WestEast Inc. If added by WestEast Inc. it could be part of a special offer/incentive or selected as an alternative to a refund or cashback.

2.2 Ordering

A. All orders that you place through this Website are deemed to be an offer by you to purchase the products or services that we supply subject to these Terms and are subject to acceptance of the order by ourselves. We may chose not to accept any order without providing a reason.

B. You are presented with a range of choices during the ordering process. It is your responsibility to ensure that you read and understand these choices before you proceed with any purchase. Please contact us during usual UK office hours if you are unsure about anything before you proceed with a purchase (please note that while we endeavour to respond to enquiries promptly, we cannot guarantee to do so. It remains your responsibility to take advice about the product you intend to order before the order is placed)

2.3 Delivery Policy

A. WestEast Inc. is a specialized vendor selling digital goods (in particular, forms and templates for project documents) and online services (in particular, services for the development of project documentation), and we use electronic requests to sell services or goods.

B. Provided that you have completed all the formalities necessary to purchase a services or a digital products from us, the product will usually be sent to you by email within: for digital goods - 7 working days: for online services - a  time specified in the description of services on the website). However, we do not control this process in the event of technical failures on the line, which are beyond our control, and therefore this process can sometimes take longer.

C. You are strongly encouraged to seek independent advice before purchasing services and digital products from us. We'll assume you've done so. If you haven't followed this advice yet, don't make any purchases until you do.

2.4 Price of goods and Services

A. The price for any goods or services that you purchase from us is as set out under the option you select and unless otherwise stated, all prices exclude VAT at the prevailing rate.

B. The total purchase price, including VAT, if any, will be displayed in your shopping cart prior to confirming the order.

C. We reserve the right periodically to update the prices on the Website and to add to, amend, or withdraw the products and services that we offer, without prior notice. Every effort is made to ensure that the prices are correct, but in the event of serious error, any transaction shall be voidable by us and you would then be entitled to a full refund.

D. We shall not be liable to anyone for withdrawing or amending any of the products we sell, or for refusing or failing to process an order.

2.5 Incorporation of Terms and Conditions

A. These Specific Terms and Conditions must be read together with the Terms and Conditions above. The Terms and conditions apply to any agreement between us and to your use of the Website generally, including for the avoidance of doubt, Clause 1.16, the jurisdiction and governing law clause.

2.6 Refund Policy

A. "Card processing fees" refers to both the merchant fees (for the purchase and refund transactions) and the administration costs in cancelling your product and/or service. The card processing fee for all refunds will be 5% of the transaction value or £5, whichever is the greater.

B. Digital Goods: If you purchase our item and there is a delay in delivery of the item and you change your mind within 14 days, we will refund all money paid to us minus card processing fees, if applicable. Refunds cannot be made after the item has been presented to you.

С. No refunds are available in respect of parts of a package.

D. Any account credit over £20 purchased by the customer (ie. not part of a special offer or incentive) is eligible for a refund if requested within 30 days of purchase. Account credit expires after an account is inactive for 12 months (ie no recorded order).

2.7 Proof of Identity

A. Customers who purchase our digital goods and online services  must provide valid indetificate information in accordance with Money Laundering Regulations and  the requirements of the Mastercard and the Visa

2.8 Due Diligence Requirements
A. a full and detailed privacy policy regarding use of customer data must be easily accessible and visible on any and all websites which promote the Services.
B. full and detailed terms and conditions between the customers and the Introducer pursuant to all product or services (not just the Services) that can be purchased by the customer must be easily accessible and visible on any and all websites which promote the Services.
C. full company details including registered number, registered address, trading address and full contact details must be easily accessible and visible on any and all websites which promote the Services.
D. The Introducer must maintain accurate and completed registrations with HMRC in respect of Anti Money Laundering (AML) Obligations contained within the 2007 Money Laundering Regulations under the provisions for Trust and Company Service Providers.
E. The Introducer must maintain accurate and completed registrations with HMRC in respect of VAT and PAYE as required.
F. The Introducer must maintain accurate and completed registrations with the Data/ Information Commissioner regards the company as a data controller and a clear statement of what kind of processing is done with customer data.
G. The Introducer must be able to produce a customer complaints handling process that shall be to equivalent standards as those within which UK operates.